Hotel Castle Garden

Location, rooms, breakfast My experience at Castle Garden Hotel in Budapest was great overall — the rooms were clean, the location is quiet yet central, and everything felt comfortable and welcoming. But what really impressed me happened after I checked out. I had accidentally left behind a bag with my training supplements — they’re expensive, but more importantly, they’re something I use every day. I honestly thought I’d never see them again. But when I reached out to the hotel, the reception was incredibly kind and helpful. They didn’t just tell me to sort it out — they actually offered to enter all my shipping details directly into the GLS system for me, and even called me exactly when they said they would to help with the payment. They packaged everything securely and kept me informed the whole time. Special thanks to Lili Dioszegi, who went out of her way to help me. Well Lili, you absolutely deserve it. This kind of care goes a long way — thank you again. To anyone considering this hotel: stop searching. Castle Garden Hotel is where genuine care still exists.😄

First of all, the sleeping quality. The mattress was very comfortable, very warm duvet, 3 pillows of different sizes to choose and not a single noise, which is impresive as it has a fridge for the minibar and makes no noise at all. Good size room, with plenty storage space and a clever place for suitcases. Heating was fast and easy to regulate, both in the room and bathroom. That was my main point for a proper hotel as it was -2C max in Budapest in our stay. I appreciated the big sink in the bathroom and the non complicated shower heads, where you don't get wet trying to figure it out how to open the water. The staff was superb! We met around 5 different receptionits, we talked to all of them for different reasons and they were very kind and helpful. Even with last minutes request on 1st January when the taxi app was not working properly. Also, they all speak English. The location was great, a very frequent bus with the stop just 2 min away and 10 min walking to the Buda area, which I find nicer to stay than Pest. It is very safe and gets quitter at night but still plenty of food options. The cherry on the top was the Riso restaurant, that you can access from the Hotel Reception. It is busy so better to book but you won't fail eating there! You could literally eat there every day! The food is great quality, not expensive and they are so many option! Including traditional Hungarian dishes that were amazing! But they also have so many other dishes and good wine! Finally, the staff there was also very friendly and nice. Best hotel experience in a decade! Better than NH, Premier Inn, etc!!

From now on, this is our favorite hotel in Budapest! We’ll gladly recommend it to our friends and will definitely return ourselves. Peaceful and quiet atmosphere, very comfortable beds, excellent service, perfect location, and easy parking nearby. We also highly recommend visiting the Riso restaurant downstairs. Food is absolutely delicious! Our top picks: the BBQ pulled duck with roasted gnocchi and parmesan and the porcini duck meat-filled homemade tortelloni with goose liver sauce and parmesan.

I can honestly say it is one of the best hotels I’ve ever been to. Rooms are clean and provide the highest comfort. In the bathroom you can expect beautifully scented cosmetics. We’ve been greeted with much needed coffee, while in the room there was a small treat waiting for us. The breakfast - pure perfection. But the most precious thing is the staff - professionals, who are really empathetic and always open to make your stay as pleasant as possible. Whenever we come to the Budapest, we will stay here.

From the moment I arrived, the property exceeded all expectations. Nestled in an idyllic location, it offered a perfect blend of comfort, style, and tranquility. The attention to detail in the design and décor of the property added a luxurious touch to the entire stay. What stood out most was the seamless integration of modern amenities with the natural surroundings, allowing for a peaceful retreat without sacrificing convenience. The rooms were spacious, impeccably clean, and equipped with everything needed for a comfortable stay. The staff was incredibly welcoming and went above and beyond to ensure we had a memorable experience. Their recommendations for local dining and activities enhanced our visit significantly. The outdoor spaces, including gardens and a pool area, were beautifully maintained, providing a serene spot to relax and unwind. The commitment to providing an exceptional guest experience was evident in every aspect of our stay.